Privacy Policy, Terms of Use & Refund Policy
Website and app policies under the IT Act, DPDP Act and e-commerce rules
- 1MapData flows and practices captured.
- 2DraftPolicies written to match.
- 3PublishPolicies and consent flows implemented.
Share your details. We’ll reply on WhatsApp with the next steps and a checklist.
Pick a plan — the fee is adjusted if you hire us within 30 days.
About Privacy Policy, Terms of Use & Refund Policy
A clear overview, in simple terms — what it is, why it matters, and how we handle it.
Websites and apps that collect personal data need a privacy policy, terms of use and, for e-commerce, return and refund policies plus a grievance officer under the Consumer Protection (E-Commerce) Rules, 2020. The Digital Personal Data Protection Act, 2023 and its Rules (notified in November 2025) phase in core obligations — notice, consent, security, breach reporting and data-principal rights — by May 2027.
Generic policies copied from other sites usually describe data practices you don't follow, which creates liability rather than reducing it. We map what data you actually collect, why, where it is stored and who it is shared with, and write policies that match.
With the DPDP Rules' 18-month runway ending in May 2027, now is the time to build consent notices, retention schedules and breach processes into your product rather than retrofitting them.
| Current law | IT Act 2000; IT (Reasonable Security Practices) Rules 2011 |
|---|---|
| DPDP Act 2023 | Core obligations apply from May 2027 |
| E-commerce | Return/refund policy and grievance officer mandatory |
| Children's data | Verifiable parental consent under DPDP |
Who this is for
Common scenarios where this service is a good fit.
- Startups launching websites and apps
- E-commerce and D2C brands
- SaaS companies processing customer data
What you get
Clear deliverables so you know exactly what's included.
- Data mapping questionnaire
- Privacy policy and terms
- Refund and cancellation policy
- DPDP readiness notes
Expert review before every submission — not just data entry.
Working notes and reconciliations you can rely on in future notices.
Resident Indians, NRIs, expats and cross-border businesses — all served.
Documents required
A practical checklist. We'll tell you if anything else is needed based on your case.
* This is a base checklist. After a quick pre-check, we may ask for additional items specific to your case.
Process
A simple, trackable workflow — designed to avoid back-and-forth.
Data flows and practices captured.
Policies written to match.
Policies and consent flows implemented.
Get a quote
We share a clear quote on WhatsApp after a quick checklist pre-check.
- Fixed quote on WhatsApp after a short look at your facts and documents.
- Government fees, if any, are paid at actuals and shown separately.
| Factor | DIY | Indus Tax |
|---|---|---|
| Expert review | ❌ | ✅ |
| Notice risk reduction | ❌ | ✅ |
| Deduction optimisation | ❌ | ✅ |
| Audit-ready records | ❌ | ✅ |
| AIS/26AS reconciliation | ❌ | ✅ |
Share your facts and deadline. We'll reply with the right checklist and a clear quote.
Fee adjusted against our service fee if you go ahead within 30 days.
- Priority CA Call-backSkip the queue — a CA calls you within 30 minutes.₹255
- RecommendedCA Consultation (30 min)Talk one matter through properly with a CA.₹755
- In-depth CA Review (60 min)Documents reviewed before the call, written action plan after.₹1,155
Call-backs run Mon–Sat, 9 AM–6 PM IST. Booked outside these hours? We call you first thing the next working morning.
Compare the 3 plansFrequently asked questions
Answers to the most common questions we get.
Official sources
Indus Tax is a private professional services firm and is not affiliated with any government authority. Rules and fees change — we confirm current positions before filing.
